Home Care Services

Missing Link home care services are provided according to a harm reduction model. That means we serve people where they are at – not where we (or others) would like them to be.

Our staff are selected for their sensitivity towards people with multiple barriers and trained to manage misunderstood behaviours. All direct service staff have the training they need to qualify as Health Care Aides and Community Living Support Workers.

If you are currently an Alberta Health Services Home Living client, or would like to be assessed for home care services, call 780-496-1300. Note: All home care services must be authorized by an AHS case manager.

Missing Link home care services are also delivered to private individuals on a fee-for-service basis. Contact us for more information. 

Home Care Services

Personal Care Services


Personal Care Services are provided in accordance with a Health Care Aide (HCA) Care Plan and may include:

  • Grooming and personal hygiene
  • Treatment of skin, wounds, and compression stockings
  • Food and fluid
  • Urinary function, urinary catheters and drainage systems
  • Bowel care and ostomy care
  • Mobility
  • Mental health care
  • Respiratory care
  • Vital signs
  • Medication assistance
  • Short-term basic personal care assistance, such as bathing, for people waiting to be admitted to Home Living

Homemaking Services


Homemaking Services provide supports essential to the activities of daily living, enabling individuals to live in their own home/community for as long as possible. Services are adapted to client need and may include:

  • Changing or making bed
  • Vacuuming main living area
  • Cleaning kitchen 
  • Damp mopping floors
  • Cleaning bathroom 
  • General tidying 
  • Taking out garbage 
  • Laundry and clothing care
  • Caring for equipment, as needed
  • Meal preparation 
  • Teaching specific homemaking tasks

Palliative Care / End of Life Care Services


Palliative Care/End of Life Care Services include specific tasks set out in the Health Care Aide (HCA) Care Plan prepared by an AHS case manager. Services might include:

  • Administering medications, changing dressings, providing pain management and providing other personal care services.
  • Supporting caregivers.
  • Communicating with the AHS case manager and responding to quick and frequent changes to the Health Care Aide (HCA) Care Plan.